Top Questions to Ask Before Repairing Your Car at Any Shop

Black Horse Collision
Dec 11, 2025
2 min read

Before you leave your car at any repair shop, it’s important to know the right questions to ask before repairing your car. A few quick questions can help you avoid unexpected costs, choose a trustworthy shop, and make sure your vehicle gets the care it deserves. At Black Horse Collision, we believe every driver should feel informed and confident.

Here are the most important questions to ask and why they matter.

Do You Have Experience With My Type of Vehicle?
Different cars need different repair methods, especially European or luxury models. Make sure the shop has technicians who work on your type of vehicle regularly. Experience leads to safer and more accurate repairs.
Are Your Technicians Certified Auto Repair Specialists?
Certification shows that technicians are trained and updated on proper repair standards. Shops with certified auto repair specialists usually deliver better-quality results.
Can You Give Me a Written Estimate?
A clear estimate protects you from surprise charges. It should outline labor, parts, and all expected repairs. If a shop won’t provide this, take it as a warning sign.
What Parts Will You Use?
OEM parts are designed specifically for your car and often provide the best fit and safety. Ask whether the shop uses OEM or aftermarket parts and why they recommend them.
How Long Will the Repairs Take?
Understanding the timeline helps you plan your day or week. A good shop will give you a realistic timeframe and keep you updated if anything changes.
Do You Provide a Warranty on the Repairs?
Repairs should come with peace of mind. A warranty shows that a shop stands behind its work and values long-term quality, not shortcuts.
How Will You Communicate During the Repair?
You should never be left wondering about the status of your vehicle. Ask if updates will come by phone, text, or email. Clear communication makes the entire process easier.

Local Matters: Oakland Park Auto Repair

Choosing a team experienced in Oakland Park auto repair means you’re working with people who understand the community and offer personalized service. Local shops care more — and it shows in the work.

Asking the right questions to ask before repairing your car helps you choose a shop you can trust, one that’s transparent, professional, and focused on quality.

At Black Horse Collision, we’re proud to be your local auto service experts and a trusted name in collision repair.